If you want to cancel a confirmed booking, please send a message at support@sailo.com.
Please be advised that cancellations initiated by the Boat Owner for any reason (e.g. booking wrongfully accepted, unavailability, wrong number of guests, etc) will impact the position of the boat on Sailo’s search results page and may reflect in the owner reviews page.
A fee in the amount of the Sailo Service/Processing Fee will also be applied to the Boat Owner account.
For more than one cancellation within 6 months, additional fees may be applied.
Please refer to the Sailo Cancellation Policy for more information.
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