As long as the booking request hasn't been accepted by the Boat Owner, the Renter can cancel the request without any charge for the booking or Sailo Service/Processing Fee.
Renter can cancel a booking request by clicking on the “Cancel” button on the user’s “Dashboard” or from the booking details page under “My Trips” in the user’s Sailo account. If the cancellation is submitted before a booking is “Confirmed” by the boat owner, the credit card will not be charged and the hold placed on the booking amount will be cancelled and money will be released.
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