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Renter Help

Common Questions

  • How many people can be on board at the same time?
  • What if the captain does not show up or is late?
  • What should I bring on a boat rental?
  • What type of yacht should I charter?
  • Are there life jackets on board?
  • What happens if we encounter bad weather on our boating trip?
See all 15 articles

Week Long Charters

  • Can I dock the boat anywhere?
  • How do I plan my itinerary?
  • What do I do if the boat breaks?
  • What happens at check-in?
  • Can I charge my iPhone / electronic devices?
  • Can I rent a bareboat? What experience do I need?
See all 13 articles

Cancellations

  • What is Sailo's cancellation policy?

Messaging and Booking

  • Does Sailo charge a security deposit?
  • As a renter, can I captain my own boat?
  • How do I share a booking with a friend?
  • How long is a typical rental period?
  • How do I include a coupon?
  • How do I contact the boat owner?
See all 7 articles

Renter Eligibility

  • How do I become a renter?
  • Do I need a boating license to rent a boat?
  • Am I qualified to rent a boat?
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